Definitely not! We believe your ‘diet’ is what you eat – not what you don’t eat. Whilst we can help you lose weight, should this be your goal, we are not obsessed with restrictive diets and calorie counting. With Switch, you can also choose to maintain a healthy weight or build weight healthily, if you wish. Furthermore, we look after your mental, physical and emotional health – it’s the complete wellbeing package!
Absolutely not – Switch has a wealth of content that will appeal to men and women alike.
Switch is designed to cater for the health and wellbeing needs of everyone, regardless of gender, age or ability.
You can email us at email@example.com
No – you can still use all the features of the site without completing your profile. However, to get the most from what Switch has to offer, we strongly recommend that you do.
Switch has been designed to ensure that you have the best experience possible, and your ‘Edit Preferences’ section makes this happen. The more you tell us about what you like and dislike, what your current health goals are, what your level of fitness is, etc. the more bespoke the Switch site becomes for you, providing you with lots of content to suit your interests, goals and aspirations.
No – you can let us do all the hard work for you and choose from one of our many ready-made plans.
Absolutely. If we serve you a meal you don’t fancy, or a fitness video that’s not for you, then you can simply edit the plan to suit your needs. What’s more, once you have done this, you can rename the plan and share it with the Switch community.
We are tired of people being given poor information about what constitutes healthy eating. Sensible portions of healthy, nutritious food is the safe and sustainable way to lose weight – not a strict, calorie-controlled diet that allows you to eat cake!
Each meal has been nutritionally balanced to create a clinically proven diet that your whole family can enjoy. Whether you select a shape, steady or strong programme, you will always be provided with delicious meals that will help you achieve your weight goals and make you feel fantastic.
Absolutely! At Switch, we appreciate that you may find it difficult to fit exercise into your busy life. That’s why many of our fitness workouts are less than 10 minutes long – designed to work around your schedule. There’s even an exercise programme you can do at work!
Your Switch journal allows you to record your thoughts and keep a record of your progress. It’s a bit like an online diary. We believe that reflection can be a real source of inspiration and help keep driving you forward through your personal challenges.
Setting achievable goals encourages positive change. We want to be able to follow your journeys and to remind you of your achievements.
The mood tracker is a simple way for you to record your feelings. Aside from giving you an insight into how you felt on a certain day, it can also provide a snapshot of that day, revealing what you were eating, whether you exercised, etc. The mood tracker can be viewed in a day, week, month or year format, so you can easily notice any patterns that may be emerging.
No, the site has been created so that every user can experience it differently. Whilst it’s completely up to you how you use the site, we really recommend trying all the features, and looking at content from all areas, so that we can support you in all areas of your health and wellbeing.
Once you cancel your subscription, you will have access to the site for the remainder of the month for which you have last paid. After that, your subscription will end - you will not be charged anything further, but you will no longer be able to use any of the site’s features.
No – your personal details will be saved for 12 months, during which time you can reactivate your account and continue your Switch journey from where you left off. After 12 months, your details will be deleted and you will no longer be able to reactivate your account.
Yes – if you have a promotional code, you can enter this into the promotional code box on the payment page when signing up to become a paying subscriber.
No - at Switch, we believe that you should be fully supported on your health and wellbeing journey, so your monthly subscription fee grants you access to everything on the site.
No - at Switch, we believe that you should be fully supported on your health and wellbeing journey, so your monthly subscription fee grants you access to everything on the site – no hidden costs and no sneaky upsells.
At Switch, we understand that you may not always have the time to create your own meal and fitness plans, or even choose from our many preset ones. So, the Recipes & Workouts sections have been designed to offer individual recipes and workouts that can be used as a one-off.
Switch can be used on the majority of digital platforms, including mobile, tablet, laptop and PC. You can also login using a smart TV, through your browser.
The site is divided into four sections, which aim to help you with your physical health, mental wellbeing, fitness levels and nutritional intake. Each Ambassador looks after their section and ensures they are full of reactionary and up-to-date content and advice.
Switch wants to create a world of health for you and your whole family. You can use our family friendly plans and recipes to ensure you all benefit from a nutritionally rich and well-balanced diet.
One of the biggest problems in society today is social isolation. The Switch community wants to ensure that Switch members can form their own groups, or join existing ones that spark their interest. We believe that happy people feel a sense of belonging and connectedness and we hope that the Switch community will offer you this.
Form time-to-time glitches occur and we will endeavour to fix these before you even notice them. Should you spot a problem, please email us at firstname.lastname@example.org and we will respond to you within 3 working days.
Absolutely! Switch has been designed to cater for every dietary need, from vegan to raw diets, and gluten-free to pescetarian. Whatever your preferences, there will be a meal plan for you.
Yes – there is a mySwitch Android app that you can download now for free from the Google Play store. An apple version will be coming soon.
Absolutely – there are meal plans, workouts and expert advice designed to help you build weight healthily and sustainably.
The Switch Shape plan will help you lose weight sustainably and safely by offering you nutritionally balanced meal plans and fat-burning workout plans. Furthermore, the Self content will help you form healthy eating habits to help keep weight off in the long-term.
At Switch, we want to get away from the concept of target weights based on your height, weight, etc. Instead, we believe in eating sensible portions of healthy food and combining this with exercise to achieve a healthier and happier you. So, if you exercise more whilst following our shape diet programme, you will lose weight more quickly, and if you exercise more whilst following our strong diet programme, you will gain healthy weight and build muscle more quickly. Simple. Switch puts YOU in the driving seat – it’s YOUR journey to achieving YOUR targets for long-term change, and it’s not a race.
Cancelling your membership is quick and easy. Simply select the cancel membership option in the billing options of the edit profile section. Your contract with us will cease at the end of the payment period in which you choose to cancel your membership and you will not be charged any further membership fees.
The great news is that you don’t need to give us any notice at all. Your contract with us will cease at the end of the payment period in which you choose to cancel your membership. For example, if your monthly membership payment occurs on 1st March and you cancel your membership on 2nd March, we will continue to supply the product for the remainder of the month for which you have paid and you will be able to access the site and all its features until 31st March, at which point your contract with us will end and you will not incur any further membership fees.
If you do not cancel your membership during a trial or offer period, you will automatically switch to full membership status, based on a monthly rolling contract payment structure (usual price £9.99 p/m), once your trial or offer period ends.
If you do not wish to become a fully paid member after your trial or offer period has ended, you must ensure that you cancel your membership during the trial or offer period, otherwise you will automatically switch to full membership status, based on a monthly rolling contract payment structure (usual price £9.99 p/m).
You do not need to give any notice – simply select the cancel membership option in the billing options of the edit profile section. Your contract with us will cease at the end of the offer or trial period and you will not be charged any further membership fees.